Shipping and return conditions

Shipping

Our company collaborates with many couriers, the most used is Mail Boxes etc. which guarantees the majority of shipments in 24 hours throughout the national territory (48/96 for the islands).

For orders placed and paid by 12:30 pm we are able to ship the same day so as to guarantee delivery the following day. For emergencies we are always available to help in finding the best solution.

Return and replacement

As per Legislative Decree No. 24 of February 2, 2001 which implements Directive 44/1999 on the guarantee of the sale of consumer goods, it is possible for private buyers to return or replace the products purchased in the event of defects or non-conformities within 14 days from purchase.

The shipping costs for the return are borne by us in the case of non-compliance or defects on the products, but will be borne by the buyer in the case of an afterthought.

We do not accept replacements or returns of open packages.

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